By law, we will give refund if the product is defective, unfit for purpose or does not match the description or sample.

    For all warranty claims, including incorrect item received, it is buyer's responsibility to return the item to us. It is the same as you'll need to pay for your trip to return a purchase from retails stores.
    We could be the only eBay genuine seller in Australia who takes refunds for buyers not fully satisfied. Goods must be kept at best possible condition.
        i.e. a jean should only be tried couple of time with the tag on; an Mp3 player should not have a scratch on the screen.
    We charge exact postage & packaging for most items but not all and there is a handling fee for some items. No refund will be give for overpaid p/h.
    Pick ups could be arranged for urgent customers with full p/h paid plus a small service fee. Do not bid assuming you can pick your item up.
    Always always make sure we can recognise your payment easily. We will not email you if your payment was unable to find as we give buyers enough time to pay for their purchases. Unrecognised payment will lead to delay of delivery.
    We always leave feedbacks after buyers. Our system is set to leave positive feedback around 5 minutes after buyer's.
    All pictures in this listing are for illustration purposes only and the actual packaging might change without any notices.
    For all refund and exchange claims, goods must be returned to seller first.
    No responsibilities will be taken for damaged or missing parcels without insurance paid or included.
    For any issues, contacting us will be the easiest and quickest way. We do whatever it takes to make our buyers happy.